FAQs

How do we contact you?
Our email address is support@maternitynbeyond.com
Our contact number is +1-901-609-5645
You can also reach out using the 'Contact Us' form on the home page

Where is your company located?
We are proud Memphians!! Our company address is:

927 W Riverwalk Dr,
Memphis TN 38120
USA

Where do you ship the products from?

All our products are shipped from our warehouse also located in Memphis TN

Do you sell internationally?
Yes, we do. Currently we sell and ship to United States, Canada, Mexico, Australia, Europe, New Zealand and India

How long does it take for the items to reach us after ordering?
All orders are processed and shipped within 24 hrs (except on holidays and weekends)
Each product page has the shipping information. Generally, we deliver within 3-5 business for US Domestic orders and 8-20 days days for International orders depending on the country and the carrier option. Our goal is to ship as fast as possible and we try to ship out within 24 hours of placing an order

All our print-on-demand items are shipped out within 5-6 days after ordering and delivered in 3-5 business days within US and 8-14 days to international destinations

After the item is processed,

Domestic orders: We ship the products through USPS First Class or priority mail and should be delivered in 3-5 business days.

International orders:  After processing and shipping your order, we will email the tracking info. Although we can give you the exact timeline only after shipping, generally the order arrives in 8-20 days. International customers are responsible for any custom fees that may incur

All our product pages has the processing and delivery timelines, but if you still have questions please send us an email at support@maternitynbeyond.com

Is Shipping Free?
Yes it is, but only on domestic orders within United States. International customers get free shipping for orders over $150 and pay their customs fee. For orders below $150, we charge what the mail service charges. The charges are calculated at checkout

What is your return policy?
Our detailed shipping and return policy is documented here: https://maternitynbeyond.com/pages/shipping-and-returns

In case you still have questions, send us an email at support@maternitynbeyond.com. Our friendly staff is very quick in responding.

How can I track my order?
As soon as your order is packed and shipped, we will send you an email with tracking number included

Is my payment information secure?
Absolutely. We use the most secure and trusted payment gateways like Visa, Mastercard, American Express, Paypal, Apple Pay. Full list of acceptable gateways is in our website footer and also on product pages. Our website is McAfee Certified. You can find our public McAfee Security details here:

https://www.mcafeesecure.com/verify?host=maternitynbeyond.com